Social Network Optimization – Page 2 – Stay N Alive

The Mormon Church/Wikileaks Fiasco (or not-so-fiasco), A Mormon’s Perspective

Note that I’m not going to provide any links to the mentioned content here – you can go research yourself. Unlike Wikileaks, I respect others’ copyright.

One thing you may notice on this blog is that while I rarely pipe in with religious thoughts and my own personal religious beliefs (although I used to quite often), I will not hesitate to step in when a Social Media-related religious event occurs. An interesting Groundswell is happening today between the Headquarters of my Faith, and the controversial anonymous sharing site, Wikileaks. However, I don’t think it’s occurring in the way people think it is.

This morning on Slashdot you may have seen an article about the Mormon Church (or “The Church of Jesus Christ of Latter-day Saints“, which is the Official name of the Church) sending a Cease and Desist to Wikileaks for posting links to a Copyrighted, yet old version (1999) of the Church’s “General Handbook of Instructions” for others to freely download.

I don’t understand why this is news. Having been in LDS Bishoprics before as a Clerk and Executive Secretary, I am very familiar with this manual. It is simply a guide for leaders of the Church to know how to council and guide members of the Church, and according to my understanding, NOT (fully) DOCTRINE. It is simply a Policy manual, and while Bishops and other Leaders of the church may follow its council, in the end they are left up to their own judgement (encouraged by the Church “to follow the promptings of the Spirit”) to decide how to handle matters in the Church. The Church considers the Bible, Book of Mormon, Doctrine and Covenants, and Perl of Great Price to be the Official Doctrine of the Church.

The Mormon Church is simply requesting Wikileaks remove the content because it is their own IP, not Wikileaks, and they are removing it as they would any other Church-owned and copyrighted document. Wikileaks and other sites are also portraying the contents of the manual as though it is doctrine for the general membership of the Mormon church, when in reality it was only intended as a guide for Leaders in the first place. The Mormon church has to protect the dissemination of false information as well.

In Charlene Li’s and Josh Bernoff’s book, Groundswell, she starts out with an example that happened last year on Digg.com where a user shared a blog post about how the HD-DVD Encryption standard had been broken. AACS LA quickly sent a cease and desist to Digg.com and the Digg.com founders promptly removed the link. Before Digg knew it, their own users began to backlash against them, occupying the entire front page of Digg with copies of the HD DVD encryption algorithm. Digg had a Groundswell of its own between its own users and it knew it had to do something. What did they do? They listened to their users and put the link back up, stating they would go down fighting rather than ignore their users.

I think with the post on SlashDot this morning some people may be thinking (and some hoping) a similar Groundswell is going to occur with the Mormon Church. Those that think so will be pleasantly surprised – there’s a difference between a Groundswell of your own members and those outside of your membership talking about you. How do you handle a Groundswell of people outside of your customer-base/user-base/member-base? You get in the conversation!

I want to share with you a video from Elder Russell M. Ballard, a member of The Church of Jesus Christ of Latter-day Saints Quorum of 12 Apostles – religious or not, I’d like to encourage you to read this not just from a religious perspective, but also a business perspective and how you can disseminate correct information about your business:

[youtube https://www.youtube.com/watch?v=PEsjYm6Av4w&hl=en]

The Church of Jesus Christ of Latter-day Saints is getting in the Groundswell through its own members. They encourage their members to blog, Twitter, get on Facebook, and clarify misconceptions. The Mormon Church will overcome this Groundswell (if you can even call it one) via its own membership, correcting misinformation Socially rather than through news releases and other means and letting the general media and blogosphere say what it believes. They have a Youtube channel here. They are on Twitter. They have a Facebook Page.

I encourage other churches and even businesses to take this response – there is a lot that can be applied from a religious, or even non-religious perspective from this. When you get your own followers of any business, brand, or religion to spread correct information about your brand it can overcome any misinformation spread about it.

Wikileaks is wrong in this case – they are sharing copyrighted information, not owned by themselves, and without the permission of the owner. The LDS Church isn’t going after them because the shared links are “secret”, but rather it is copyrighted material, and Wikileaks does not have permission to share it! As a book author and software developer I don’t want people using my content without my permission (which I’m generally pretty relaxed on in my personally owned content). Why would I want Wikileaks sharing the content I personally own on their site let alone others?

Stay N’ Alive Productions and SocialToo.com Present Facebook "Chat-B-Gone" (#web20expo)

I’m sitting in here at the Blogger Lounge at Web 2.0 Expo, and have been working on a cool little gadget I think you may like. Mari Smith yesterday Tweeted that she and others wished there was a way they could “turn off” Facebook chat. Right now there are privacy controls to block people and keep people from chatting with you, but there is no real way to turn off the Chat feature in Facebook.

So I created a simple little Greasemonkey script (works in Firefox only, sorry) under the GPL v.2, in conjunction with SocialToo.com‘s “Social Companion to the Web” theme, that I call, “Facebook Chat-B-Gone”. Go ahead and download and install Greasemonkey here, then click here to download “Facebook Chat-B-Gone”.

Enjoy! And be sure to sign up for SocialToo.com for more cool “companion” features like this in the future!

http://staynalive.com/wp-content/themes/revvedup-158/fbchatbegone.user.js

Live Blogging the Web 2.0 Expo: Comparing Social Platforms #web20exp

Picture 8.pngUnfortunately I only have a Flip which gives me just 30 minutes of storage so you’ll be able to see the first 30 minutes below. I’m currently watching “Comparing Social Platforms”, with Dave Morin, Senior Platform Manager for Facebook, Allen Hurff, SVP Engineering for Myspace, Jessica Alter, Dir. of Platform and Business Development for Bebo, Patrick Chanezon, Google OpenSocial Evangelist, and David Recordon, Open Platform Lead for Six Apart. It’s fascinating to see the leaders of all 4 areas, including a developer standpoint from Six Apart all talking about ways to improve the Social Graph.

I’ll continue from where the video left off:

Allen Hurff said a great point when it comes to focus on Platform Development: “I love developers, but I love users ten times more”. That’s a great point and something we need to remember, and not be too demanding on as developers. In the end it’s all about the users of our applications.

Dave Morin talked about the Causes application. If the user can’t get the message to the friends that they care about such a cause, that’s bad and needs to be taken care of. Facebook is trying to focus on this, while finding balance with Applications that perhaps aren’t as impacting to ensure they aren’t being spammy and user experience is protected.

Patrick Chanezon says Google prefers the term “organic growth” to “viral growth”. Dave Morin brought up that ultimately, creating the best product is the end goal. Those applications that just focus on Viral growth grow fast, but ultimately die out. In the end you want the best experience for the user.

Dave Morin: “A lot of the times we’ll see viral but no ‘social'”. Being able to see what your friends are doing with your application, how they interact together makes it social and not just viral.

Dave Morin: Social Commerce is the future of how people do business on the web. Working on a commerce engine for Facebook. He likes the applications that are doing virtual currencies (I agree).

David Recordon: Building applications has to be easy. Extensibility is important. It has to be easier than it is today – if more successful than today next year, technology still isn’t easy enough.

Questions:

  • Matt from SocialThing: will there ever be a premium model with guaranteed uptime, extended support, etc.?: Myspace says they haven’t thought of it. Facebook says they are committed to their platform – says it’s a good point and also haven’t thought of it.
  • How liberal are platforms going to be in sharing data?: Six Apart is one of the creators of the ATOM standard – bloggers should own their content. Facebook is committed to enabling people to take data where they want to. What exactly does “data portability” mean? Dave Morin posed that question to OpenSocial… “data portability” might not be the right word for it – “privacy portability” might be a better term for it. “It’s all about the user – it’s not about technology.”
  • What are the thoughts on creating an even playing field for viral channels?: Myspace will have a hard time

In conclusion it looks like the theme for this was putting focus on the users in the end vision, not the application. I’ll upload the video in a minute if it isn’t showing yet.

Me at Web 2.0 Expo

Picture 8.pngI’ll be at Web 2.0 Expo starting tomorrow, April 22 through Friday, April 25. This, in my opinion, is one of the conferences to be at this year, as I really feel we’re getting to a tipping point towards the evolution of Social Networks. Expect to hear a lot about Enterprise 2.0, Future of Mobile, and of course, the future of Social Networks. I’ll do my best to live-blog what I can on the Stay N’ Alive blog, OpensocialNow.com, and FacebookAdvice.com. I’ll be bringing along my wife’s Flip digital video camera so maybe I’ll even get some good video while I’m out there.

I’ll be bringing several signed copies (by both me and Jason) of “I’m on Facebook–Now What???” with me, which, if you’re a blogger and can convince me why I should give you a free copy (I love giveaways to your audience if you have a good audience) come see me. Or, if you already have a copy of the book I’m happy to sign copies while I’m there. I’ll be posting my whereabouts on Twitter so you should be able to find me. Also, look for me at the O’Reilly booth on Wednesday around 3pm. I’ll be also promoting my upcoming book, FBML Essentials and would love to meet you!

If you want to follow where I am, again, there’s Twitter, or feel free to check out my schedule here. Also, add me on Crowdvine!

Google Creating the Largest Social Network Ever

So many articles have come out today about the new iGoogle integration with OpenSocial and launch of the developer’s sandbox for iGoogle. I don’t think any of their headlines truly do it justice. Google has just launched something so big that, to me, should keep Facebook and MySpace up at night. This, I believe, is the item Google had up their sleeves which my source mentioned earlier.

Let’s just start with the fact that anyone can join the sandbox! Google has not given any information on if information stored on the sandbox will be deleted when they go live, but indications are that this data will remain when the sandbox goes live. This sandbox seems different than the Orkut sandbox, in that the sandbox, and the live site are one integrated environment. If you sign up for the sandbox, when you go to http://www.google.com/ig it automatically takes you to the sandbox environment every time, and not the live environment. Are you an early adopter and want access to see your friends feeds and share your profile with them? Just sign up for the Sandbox here, add the developer tools tab (Note, tabs are gone – not sure what to call it now. Also, the link in the developer docs is wrong – use the one I just posted.), and now, under “Developer Tools” you will begin seeing all your friends, you can invite new friends, and see their status updates.

Here’s what the new iGoogle Sandbox is:

  • Goodbye Tabs! — “Tabs” in iGoogle previously allowed you to segregate your Gadgets into different “views”, and Google even created pre-populated views such as “Finance” where they gave you all the Gadgets you needed for a particular subject. Google appears to have removed tabs in the sandbox, opting instead to put the “views” (or whatever Google will call them) into a sidebar on the left.

    Picture 7.png

    I mentioned on Twitter earlier that the new vision Facebook is giving us for user Profiles has a striking resemblance to iGoogle’s tabbed interface. That is all Google is doing here – they are providing a true, open, customizable environment that they have already put years into in order to create the ultimate user profile for an individual. Now Google just needs a way to allow you to determine which of the “Views” will be visible by your friends – trust me, Google has way more up their sleeve on this one. Facebook has a lot to catch up in this. Frankly, Facebook’s best strategy may remain in the walled-garden approach.

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  • Friends from Google Reader and Gmail are now integrated in one, viral environment! — I have mentioned that Google Reader’s “Friends” integration was only the beginning for Google’s social efforts. I also argued that the API Google gives you to access Gmail Friend data is a big thing. Now, within a single environment, you can write applications that have access to these “Friends”, as well as all of your Gmail contact data. Ask it to suggest friend to you – you’ll notice it seems to be using that Gmail Contact API to retrieve your Gmail contacts and add them as friends.

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    Now go into your Gmail contacts – how many people are on your contacts list? I’m willing to bet that for most people it’s way more than you have in Facebook or Myspace or LinkedIn. Imagine what will happen when that entire friends list begins adding each other as friends. This is why I think Google is building the largest Social Network ever. The great thing is Google’s platform is so vast you may not even know you’re in a “Social Network”. This is what Charlene Li was mentioning when she said Social Networks of the future will be transparent.

  • Google Reader Profile is now easier to update and share with others — after you add the Developer Tools, you’ll notice your Google Reader Profile is now displayed and integrated for you. Where many people are using iGoogle as their Home Page of their browser, this now gives you a profile to edit, and share with others. Much of this data is available via the OpenSocial API and can be shared with others via Applications. Google is only beginning to give the user a sense of a “Profile” through this update – expect to see much more from them.

    Picture 3.png

  • “Updates” Feed/Gadget — under Developer Tools you’ll also see a “Status Updates” Gadget. This is a slap right in the “face” of Facebook’s News Feed in that now any interactions you make in Google Reader get stored in this Gadget, and shared on your Friends’ iGoogle pages. I believe this information will also eventually be available and updateable via the OpenSocial API.

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  • Status Updates — One cool thing I noticed is that when your “Updates” Gadget updates itself, it automatically updates a “Status” under your name in your profile. It doesn’t appear that it updates your Gmail status, but I expect that to happen in the future as well. I’d also love to see this updatable via the OpenSocial API and manually, as well.

    Picture 5.png

  • Automatic Invitations interface for your Apps — in the upper-right of each Gadget, there is a link to “Share this Gadget”. Click on that, and you can invite your friends to add the gadget as well. This is a great viral way to start, along with the Updates Feed, but I imagine we’ll also see ways to further get into the invitations architecture via OpenSocial in the future. For now, I suggest the Google Contacts API. 🙂

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Now, imagine Google Apps getting this same functionality in the future and your business being allowed to have the same access to iGoogle Gadgets – Enterprise 2.0 is knocking at our doors, my friends! Google has just given us almost all the same functionality as Facebook, in an open, not walled garden. Google has just “Checked” Facebook here I believe.

The "What You get From Facebook Pages" Series: Default Widgets and Applications

On FacebookAdvice.com I am starting a new series on “What You get From Facebook Pages”. Over the next week or so I’ll cover several topics on how you can best optimize Facebook Pages for your business. In the first article I’m covering the default widgets and applications that are installed when you set up a Facebook Page. Read more about it here.

Need some help getting a Facebook Page set up for your Organization? I do consulting! Contact me at jesse at staynalive dot com and I’ll get you setup with a plan on how you can utilize Facebook to bring your company more customers.

Why You’re Seeing "Those" Facebook Ads

facebook_hot_gay_men.jpgYesterday I was checking Facebook and noticed an Advertisement on the left for a singles site targeting Homosexual Men. Well, maybe Facebook knows something I don’t, but I do have a wife, and yes, 4 kids – I am far from such! Not only that, but my Facebook Account specifically says I’m interested in WOMEN. I Twittered it and got responses from other people saying they had seen the same ads, and others as well that were definitely not targeted towards what they had entered on Facebook.

Valleywag (I skim it occasionally – yes, they do get some dirt occasionally that is actually news!) today posted an article about a similar situation. I also remember several times seeing an ad for wedding rings when it clearly says I’m married. So why are we seeing these non-targeted ads?

The reason is because there’s a flaw in Facebook’s advertising system. The ads you see on the left are only ads submitted by users, and they are submitted completely by users via a tool on Facebook called, “Social Ads“. So the ads are truly up to the users submitting them as to how targeted an audience they show to.

However, in some of these cases (like the Homosexual ads) I’m afraid it wasn’t the users’ fault the ads weren’t targeted correctly. Right now, when you sign up for a social ad, it gives you the option to filter by Location, Sex, Age, Keywords from your Activities, Favorite Music, Favorite Books, and About Me sections on your Profile, Education Status, Workplaces, and Relationship Status. As you can see there is no “Interested In” field in there. Note, there is no “Religion” field in there either, nor is there a political views field, or field for the IM networks you’re on. Because of this there is no way to target an ad only to homosexuals, or heterosexuals, or catholics, or christians, or Jews, or Muslims, or conservatives.

While Facebook gives great tools to target your advertising in ways you can’t through other venues, their advertising still has holes. To compete I anticipate these things will need to be made available to advertisers, or a better filtering system will have to be in place.

What do you think Facebook can do to improve this process?

(Image courtesy Valleywag)

Facebook Asks for Developer Input on How to Improve Platform

I’m going to be interviewed by the Facebook development team on Monday. I want to give them the best answers that reflect the Facebook developer community. I’ve heard plenty of input for my “FBML Essentials” book soon to be published by O’Reilly, but now is your time to speak and have your answers heard by Facebook.

If you have suggestions for things you would like to see improved on the Facebook development platform, or just plain things that are nagging you, leave them in the comments and I’ll ask all those I have time for in my chat with them on Monday. In addition, what would you like to see in FBML Essentials? If you were to read a book on FBML, what is it you think is missing on Facebook currently? I’ll also see these get reflected back to the Facebook Development team. Add your suggestions to the comments and maybe we can start a discussion…

Please feel free to forward this on so we can get some quality feedback!

Wanna win a copy of the book?

1316947090_6812521383_o.pngBeth Kanter and I met over at Graphing Social Patterns this year. I was running late to the lunch and happened to sit down at a table I saw Rodney Rumford at. I introduced myself and Beth happened to be at the table. She asked if she could give a book away on her blog, and interviewed me briefly. She posted a great review of the book today (yes, that’s my big head in the close-up!), and announced the free giveaway of “I’m On Facebook–Now What???”.

Learn more about Beth and ways to “Change the World” using Facebook on FacebookAdvice.com…

Utah Social Media Developers Garage Has a Mailing LIst

UTSMDG-general.pngI mentioned this at the Hackathon in March, but have not had the time to blog about it yet. Thus far all announcements for the Utah Social Media Developers Garage Meetings and Utah Facebook Developers Garage Meetings have been announced either through this blog, or our Facebook Group. I’ve now created a Google Group for us at http://groups.google.com/group/utsmdev. Please sign up there and I’ll issue all announcements via that list. Google Groups provides a more neutral ground in the sense that users don’t have to have an account to use it (to an extent), as compared to the Facebook groups. We’ll keep the Facebook groups around, and depending on membership I’ll still send announcements there as well, but I encourage all to sign up on the Google Group if possible. In addition, having a mailing list will allow us to have more of a discussion. This way if you are working on a project in Facebook, or OpenSocial, or even WordPress or Twitter or other APIs and you run into issues, you can ask the group and we can work together to solve the problem. I figure this way we’ll be able to all build a strong Social Media Development community here in Utah that others can rely on. Google groups will also give us a page we can tell others about the group, when the next meeting is, etc. If you have some graphics and HTML skills to help with that I am open to volunteers!

Also, I have created a Google Code repository at http://code.google.com/p/utsmdev/. For anyone okay with producing their code under the GPL, this will give you a place to store your code, and collaborate with others on the code, track issues, etc. If you want commit permissions to that repository please contact me and I’ll add you. As Google App Engine gets more integration into these things we’ll also set up a hosting option through Google App Engine to actually host your apps. Hopefully all these options will make it all much easier for everyone to get out and collaborate in their coding. It’s a good time to be a developer…

P.S. – We will continue on in our every-other-month meeting structure now, so our next meeting will be the second Tuesday in May. I’m working on a speaker, so if you know anyone or have ideas let me know!