How Process Automation Saved This Employer $10M Annually—and How It Can Work for Your Business
When I reflect on some of the most impactful work in my career, my time at UnitedHealth Group (UHG) stands out. Despite its challenges and public reputation, I witnessed firsthand how the right automation strategies could cut inefficiencies, reduce human error, and ultimately improve customer health outcomes. These lessons weren’t just about saving money—they were […]
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