Comcast Selling Their Customer Phone Numbers
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First of all, welcome ConnectBlogs readers! Thanks Jordy for getting me added to that.
It’s been awhile since I had to blog about Comcast. I noticed something today that I think needs some attention. Recently I signed up with Comcast Digital Voice from Vonage in an effort to reduce my monthly internet/tv/phone costs. Hey - how could I refuse $40 in savings?
Well, the minute we got our new number we started getting telemarketers calling us multiple times daily. At first I thought it was because we weren’t yet on the Do Not Call List, but today something happened that made me question that. First of all, I haven’t given my phone number to anybody. I don’t even know my own home phone number. The only place that knows my number is GrandCentral - the minute I got my number I put it in GrandCentral and forgot about it.
Well, just today I received a call on my home phone number (that I don’t even know) from Farmers Insurance, asking for Jesse. There is absolutely no way Farmers can know about me or my number unless someone gave it to them! Well, we all know that wasn’t me, my family, or friends, or even any other company at that. There is only one company that knows that number, and that’s Comcast. Comcast, I’m ashamed. We all know that cold calling doesn’t work. And selling your customers’ information to this practice? Come on!
October 17th, 2007 at 3:30 pm
[…] of service from Comcast. A couple examples include: DNS servers randomly become inaccessible, selling their customer’s phone number(s), and employing phone technicians that simply refuse to troubleshoot anything. “NO. I WOULD […]
November 20th, 2007 at 2:35 pm
This is why everyone should get a contact ringto number from http://www.ringtonumber.com. It would protect your privacy and still get phone calls when it is convenient. If it gets breached, it’s much easier to change your ringto number than your home phone.
November 21st, 2007 at 12:09 am
kato, if I understand correctly, ringtonumber just forwards calls to your home phone. My problem still exists - Comcast is my home phone, therefore Comcast will still be selling my destination number to others and I will still be getting calls from them, ringtonumber or not. Nice advertisement for ringtonumber though kato - see my entries on GrandCentral if you like ringtonumber.