The Perfect Use of Custom Audiences Through Facebook Ads

Custom Audiences are a terrific way to build Facebook ads that convert and bring strong traffic back to a site. The way they work is this:

  • You have an email list
  • You import that email list into Facebook’s Power Editor
  • Facebook matches those emails with Facebook users that also use those emails
  • You target ads to that email list or exclude the people in that email list from your targeted ad campaigns
I’ve been encouraging my clients for awhile now to look inside their existing user databases and find ways to segment users to better target ads back towards those existing users to get new sales. One way to do that is to look at users that have not completed a full transaction, and remind them to do so through a simple non-intrusive Facebook ad. The potential for the completed sale goes up significantly when brands do this.
I saw this in action today as I went through the process of adding flower bulbs to my Shopping Cart at Brecks.com, but not completing the purchase. Within minutes, I was seeing ads on Facebook reminding me that I had not completed my purchase, and even offering a further discount to get me back.
Having worked at a few e-commerce companies in the past (my college minor was e-business), I can attest that it’s difficult to get customers all the way through the sales process. Previously there were few ways, without outright spamming them and driving them further away, to get those customers that never completed their purchase.
Now, with custom audiences on Facebook businesses can remind the user very quickly after-the-fact, when they’re still in purchasing mode, further increasing the likelihood of the sale. This, to me, is the perfect use of custom audiences on Facebook. Well done Brecks!
Wanna learn more about Facebook ads? I just finished a course you can take to learn about my own secrets to success with Facebook ads. I promise you’ll learn something new in this course. If not, let me know and I’ll refund your money, 100% – go get the course here!

Published by

jessestay

Jesse Stay has been a pioneer in the space of social media marketing since before it was called "social media marketing". Originally a software developer, Jesse built a tool called SocialToo.com which helped brands like Pepsi, Brittany Spears, and MC Hammer grow their social media presence, and before he knew it brands were coming to him for help to grow their presence in very unique ways. His tool was featured on almost every tech blog and even mainstream news sites like New York Times, Techcrunch, and Mashable. Jesse also spent a brief period working FOR Facebook, Inc., helping them to build out their documentation to help companies integrate Facebook Connect into their websites and mobile apps. Jesse took his skills and helped the LDS Church kick off most of its social media programs. While there he helped launch the award-winning "I'm a Mormon" marketing campaign with global reach worldwide in the millions of views and followers. Jesse established new global programs at the Church to further grow its reach amongst both members and non-members of the Church, working with every department of the Church, also including entities like the Mormon Tabernacle Choir and Brigham Young University. He also helped the Church navigate its voice and presence during the Mitt Romney Presidential campaign due to the significant attention the Church was getting at the time. He established the social media advertising techniques and strategies employed at Deseret Digital Media growing over 20 million fans across their news properties in just 6 months, and was featured on AdWeek for his success. As founder and Principal of Stay N Alive, Jesse has developed very unique techniques in social media advertising to help organizations grow presences, within months on minimal budgets, into hundreds of thousands of highly relevant and engaging fans and followers. He designed and teaches social media advertising at LDS Business College. He has helped grow sales, and has a belief that yes, you CAN measure social! Jesse has been featured as one of 10 entrepreneurs to follow on Twitter (next to Biz Stone and Ev Williams, founders of Twitter) by Entrepreneur magazine. Jesse has written 9 books on the topic of social media marketing and development, including Google+ Marketing For Dummies and Facebook All In One For Dummies, and eats, lives, and drinks social media with a personal combined presence of over 600,000 followers on his personal social profiles.

Leave a Reply

Your email address will not be published. Required fields are marked *