Why I think Facebook Mail is a Good Tool

My Co-Author, Jason Alba, is having a bad day today. I’m sure I haven’t helped, as we both have had somewhat heated discussions over the design of the cover of our book among other things (we think we’ve got a good idea for it though!). Not just that, but now I’m going to disagree on the points he made in his blog today.

While I’m of course very much for social networks (please, invite me to more!), while I’ve also probably sent Jason several large attachments as we’ve discussed our book back and forth (did I mention we now have a Facebook Page – become a fan!), while I’m sometimes a jerk, and I’m definitely a genius :-P, I understand his points in those items. What I don’t agree about however is that Facebook mail can cause people to pay less attention to you.

You see, I’ve actually used Facebook mail to my advantage several times. There are several of my Facebook friends, and even non-friends (remember, I only add people that a) are truly interested in me, or b) I have personally interacted with – this ensures my network stays strong) who I know receive thousands of e-mails per day. I also know people are generally hesitant to use Facebook mail due to its current limitations.

Because of this, using Facebook mail actually had the reverse effect one would think it would. My mail got attention from those users – some times they asked me to e-mail them personally after my initial contact, but now they knew who I was and had established a personal communication with me. Not just that but they had my picture and profile information to find out more of who I was. I now stood out in their mind, and to me, that’s valuable.

While Jason may not want to be contacted via Facebook, I suggest you try it some time to another person you need to get in touch with. I guarantee, while they may not contact you right away, they will be more likely to read and pay attention to your Facebook mail than they would a regular e-mail from you. After your first contact – sure, go ahead and send them normal e-mail!

Now, as to the issue on Cc: vs. To: that Jason mentions, Gmail takes care of that for me! Everyone is a To: in Gmail’s terms, so that’s all I have to see. Now, if Facebook could just have a Cc: and forwarding/reply system. 🙁

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Jesse Stay has been a pioneer in the space of social media marketing since before it was called "social media marketing". Originally a software developer, Jesse built a tool called SocialToo.com which helped brands like Pepsi, Brittany Spears, and MC Hammer grow their social media presence, and before he knew it brands were coming to him for help to grow their presence in very unique ways. His tool was featured on almost every tech blog and even mainstream news sites like New York Times, Techcrunch, and Mashable. Jesse also spent a brief period working FOR Facebook, Inc., helping them to build out their documentation to help companies integrate Facebook Connect into their websites and mobile apps. Jesse took his skills and helped the LDS Church kick off most of its social media programs. While there he helped launch the award-winning "I'm a Mormon" marketing campaign with global reach worldwide in the millions of views and followers. Jesse established new global programs at the Church to further grow its reach amongst both members and non-members of the Church, working with every department of the Church, also including entities like the Mormon Tabernacle Choir and Brigham Young University. He also helped the Church navigate its voice and presence during the Mitt Romney Presidential campaign due to the significant attention the Church was getting at the time. He established the social media advertising techniques and strategies employed at Deseret Digital Media growing over 20 million fans across their news properties in just 6 months, and was featured on AdWeek for his success. As founder and Principal of Stay N Alive, Jesse has developed very unique techniques in social media advertising to help organizations grow presences, within months on minimal budgets, into hundreds of thousands of highly relevant and engaging fans and followers. He designed and teaches social media advertising at LDS Business College. He has helped grow sales, and has a belief that yes, you CAN measure social! Jesse has been featured as one of 10 entrepreneurs to follow on Twitter (next to Biz Stone and Ev Williams, founders of Twitter) by Entrepreneur magazine. Jesse has written 9 books on the topic of social media marketing and development, including Google+ Marketing For Dummies and Facebook All In One For Dummies, and eats, lives, and drinks social media with a personal combined presence of over 600,000 followers on his personal social profiles.

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