I Hate My iPhone and I Haven’t Even Turned it On!

Okay – I admit. I just barely turned it on. I still hate it! More on that in a minute.

I decided today, for some business reasons (trying to learn how to develop for an iPhone) to go out and buy an iPhone. Yes, I’ve read all the articles and did my research before-hand (see my previous articles here and here). I knew there was a chance I’d be switching to AT&T and footing around $100 for an early termination fee (which I was going to try a few tricks to get out of). Frankly, that didn’t matter to me because the iPhones are now cheaper than the new Treos, and to me it made it worth it. Plus, it was a deductible business expense!

Well, I’m definitely having buyer’s remorse and will probably (if I can give up that alluring, shiny screen I can’t get past the first screen on) be returning it on Monday. I don’t see how anyone could be using these things!

I opened it up – very nice, pretty packaging that Apple is known for. Inside was the beautiful, sexy iPhone calling to me. “Activate me! Activate me!” it said. The minute I removed the packaging it knew to turn on (magic!). What do you know – it said “Activate me!” right there on the screen! (okay, something to that effect) I press the button that says “Activate me!” Nothing. I start pressing buttons. Nothing. I soon realize that you need to connect it to iTunes to get it working. I’ll get to that in a minute.

I mentioned I hated it before turning it on – that’s still true. Before even opening it, I know very few people that just love AT&T. In fact, I don’t think I know anyone that does. Some like it, lots hate it. I love T-Mobile, so I DO NOT want to switch to AT&T if I don’t have to. Not just that, but they lock you into a 2 year contract! Why risk getting stuck with horrible service for 2 years when I’m already in a wonderful, loving relationship?

So I started surfing around the internet for unlock solutions. I had heard this was now possible, and figured I’d now start researching it. After all, I had already unlocked my T-Mobile MDA and upgraded it to Windows Mobile 6 – how hard could it be? It turns out you either a) need to open up the case, pull out a soldering iron, risking explosion and other mishaps – not to mention voiding your warranty in the meantime, b) buy a custom SIM card and perform a few software updates (ok, that’s an option), or c) wait for a new software hack by iphonesimfree that they are saying they will start selling as a download on their site soon. Cool – I’ll just wait for option C and I’ll be able to keep it with T-Mobile, right?

Well, wrong. It turns out I can’t even use the thing.

I decided to follow the instructions and hook it up to iTunes. iTunes popped up, and said “Please connect iPhone to a computer running a 32-bit version of Windows XP (SP2) or Windows Vista.” What? I recall no warnings about this by the sales people. I see no large print signs warning users of this (this is a big thing, right? I mean 64 bit is all computer manufacturers are making now isn’t it?). So I decide to upgrade iTunes to 7.4.1 to see if maybe it’s fixed in there (after all, everything else in iTunes works great on Vista 64 bit!). I start the install process, it downloads the files, and all of the sudden I get an error saying, “Errors occured while installing updates.” I try multiple times, with the same error – does iTunes itself no longer support Vista 64 bit? Are they moving back in time? What gives Apple?

Apple, I think I may just consider a Zune after this experience.

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Jesse Stay has been a pioneer in the space of social media marketing since before it was called "social media marketing". Originally a software developer, Jesse built a tool called SocialToo.com which helped brands like Pepsi, Brittany Spears, and MC Hammer grow their social media presence, and before he knew it brands were coming to him for help to grow their presence in very unique ways. His tool was featured on almost every tech blog and even mainstream news sites like New York Times, Techcrunch, and Mashable. Jesse also spent a brief period working FOR Facebook, Inc., helping them to build out their documentation to help companies integrate Facebook Connect into their websites and mobile apps. Jesse took his skills and helped the LDS Church kick off most of its social media programs. While there he helped launch the award-winning "I'm a Mormon" marketing campaign with global reach worldwide in the millions of views and followers. Jesse established new global programs at the Church to further grow its reach amongst both members and non-members of the Church, working with every department of the Church, also including entities like the Mormon Tabernacle Choir and Brigham Young University. He also helped the Church navigate its voice and presence during the Mitt Romney Presidential campaign due to the significant attention the Church was getting at the time. He established the social media advertising techniques and strategies employed at Deseret Digital Media growing over 20 million fans across their news properties in just 6 months, and was featured on AdWeek for his success. As founder and Principal of Stay N Alive, Jesse has developed very unique techniques in social media advertising to help organizations grow presences, within months on minimal budgets, into hundreds of thousands of highly relevant and engaging fans and followers. He designed and teaches social media advertising at LDS Business College. He has helped grow sales, and has a belief that yes, you CAN measure social! Jesse has been featured as one of 10 entrepreneurs to follow on Twitter (next to Biz Stone and Ev Williams, founders of Twitter) by Entrepreneur magazine. Jesse has written 9 books on the topic of social media marketing and development, including Google+ Marketing For Dummies and Facebook All In One For Dummies, and eats, lives, and drinks social media with a personal combined presence of over 600,000 followers on his personal social profiles.

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