The Repaired Xbox 360

Recently, I don’t know if it was because I didn’t have air conditioning or a swamp cooler for a week or so in 100 degree+ weather, or if it just broke, but my Xbox 360 started crashing in the middle of video games with 2 red blinking lights. I’ve heard about the 3 red blinking light thing, which evidently is some “unknown error” that Microsoft doesn’t want to explain. 2 red lights supposedly means it’s overheating. So I took advantage of my warranty, and decided since Microsoft had admitted their consoles were broken anyway I would send it in.

When I called to get it fixed they promised me a 4-5 business day turn around time – I thought this was excellent service and had no problem with that. Well, after 2 weeks I decided to call and they said they had changed it to a 3 week turn around time. Then, after not receiving it one week later, I called and they said they had turned it to a 4-5 week turn around time. I wasn’t happy about it (my Xbox is my Media Center, my Tivo, and my all around client for entertainment – expect a future article on this), so I spoke to a supervisor. The supervisor was able to send notice to the repair center to just send out the next fixed console they had available, and within 4-5 days later I had received my fixed console. I guess the new warranty/pseudo recall has them busier than normal, considering they’re losing billions on it.

I have to admit, I’m impressed with the new unit. The decibel level is way lower than before, and actually bearable this time. It doesn’t seem to work as hard to keep cool. I don’t dare open it up and void my warranty (unless someone wants to buy me a new Xbox (wink, wink)), but I hear they add at least 2 new heat sinks to lower heat emissions with their latest fixes. Who knows, but overall I’m satisfied (minus the wait time and false estimate) and very excited to finally finish Halo 2 before Halo 3 comes out.

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jessestay

Jesse Stay has been a pioneer in the space of social media marketing since before it was called "social media marketing". Originally a software developer, Jesse built a tool called SocialToo.com which helped brands like Pepsi, Brittany Spears, and MC Hammer grow their social media presence, and before he knew it brands were coming to him for help to grow their presence in very unique ways. His tool was featured on almost every tech blog and even mainstream news sites like New York Times, Techcrunch, and Mashable. Jesse also spent a brief period working FOR Facebook, Inc., helping them to build out their documentation to help companies integrate Facebook Connect into their websites and mobile apps. Jesse took his skills and helped the LDS Church kick off most of its social media programs. While there he helped launch the award-winning "I'm a Mormon" marketing campaign with global reach worldwide in the millions of views and followers. Jesse established new global programs at the Church to further grow its reach amongst both members and non-members of the Church, working with every department of the Church, also including entities like the Mormon Tabernacle Choir and Brigham Young University. He also helped the Church navigate its voice and presence during the Mitt Romney Presidential campaign due to the significant attention the Church was getting at the time. He established the social media advertising techniques and strategies employed at Deseret Digital Media growing over 20 million fans across their news properties in just 6 months, and was featured on AdWeek for his success. As founder and Principal of Stay N Alive, Jesse has developed very unique techniques in social media advertising to help organizations grow presences, within months on minimal budgets, into hundreds of thousands of highly relevant and engaging fans and followers. He designed and teaches social media advertising at LDS Business College. He has helped grow sales, and has a belief that yes, you CAN measure social! Jesse has been featured as one of 10 entrepreneurs to follow on Twitter (next to Biz Stone and Ev Williams, founders of Twitter) by Entrepreneur magazine. Jesse has written 9 books on the topic of social media marketing and development, including Google+ Marketing For Dummies and Facebook All In One For Dummies, and eats, lives, and drinks social media with a personal combined presence of over 600,000 followers on his personal social profiles.

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